We can help you create safer documentation through our products and services:

  • start with a 45-minute awareness session to help your leadership team and document engineers understand how Usability Mapping improves safety;

  • attend one of our Training programs to learn how to use Usability Mapping to create safer and more usable documents;

  • use our Document Engineering services if you need to have it done for you; and

  • install UMAP IT, a plug-in for Microsoft Word that makes the creation and maintenance of Usability Mapping-compliant documents a breeze.

We also have a range of related training programs based on the science of human cognition. 


Training Programs

Our training programs are offered as public events or in-house, private corporate programs. Public events are listed on our events page; please contact us directly for more information about in-house training.

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Usability Mapping Training

Out flagship 2-day training program will teach your team how to engineer safety into documentation.

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Superuser Training

A 4-day program for document engineers to build a higher level of in-house knowledge and capability.

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Procedure Capture Training

Teach operators how to capture procedure steps without having to create documents.


Document Engineering Services

Our team of highly trained and experienced document engineers can rapidly and cost-effectively create Usability Mapping-compliant documents for you.

We work with any documents designed to guide user behaviour - policies, standards, procedures, guidelines and more.


UMAP-IT

UMAP-IT is a plug-in for Microsoft Word that makes the creation and maintenance of Usability Mapping-compliant documents a breeze. Let the software take care of formatting and adhering to Usability Mapping principles.

Corporate licenses for UMAP-IT are customised to create documents using your in-house style.


Related Training Programs

We’ve developed additional training programs based on the science of human cognitive behaviour. Here are the most popular ones.

 
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Mind Mapping & Storyboarding

One of the most powerful ways to brainstorm, generate ideas, organise thoughts and design documents.

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Conflict Management & Negotiation Strategies

Knowing how to navigate difficult situations can be a life-saver – at work and at home.