What is this about and who is it for?
This six hour workshop enables subject matter experts (i.e. operators, engineers etc) to capture the essential elements of any procedure in minimum time. It aims to eliminate the time subject matter expert spend on procedure writing. Their output will then be processed by UMAP Certified document engineers. They will process the content through the approval, compliance, publication and maintenance process.
What will I learn?
In this training, you will learn:
the minimum skills required for anyone to capture procedures;
how to collect procedure steps;
where to recommend chunking;
where are illustrations recommended;
where are the expected sign-off points;
what nested alerts are recommended; and
what confirmations exist to guarantee a successful step or sequence of steps.
How will I learn?
This workshop is an interactive six-hour session focusing only on the mechanics of capturing procedures content.
Through many examples and discussions participants will quickly discover what to capture and how to communicate this to the certified usability engineers.
How do we schedule training, and what does it cost?
Procedure capture training is done with a minimum of 6 and a maximum of 20 participants. Training is scheduled on request. If you would like to schedule this training, please contact us to discuss details.
For pricing information please check out our Pricing page.